FAQs

Quick answers before you book.

Common questions about categories, sessions and getting started.

How do online counselling sessions work?

Sessions are held live on Google Meet or Zoom. After you book, you receive joining details and a short intake form so the counsellor can prepare.

Who are the sessions for?

We offer category-based support for child behavioural management, special needs families, teenagers, adults, recovery journeys and elderly wellbeing.

Is this a substitute for emergency or medical care?

No. FITNEXTT Online Counselling is for guided wellbeing conversations. If you or someone else is in immediate danger, contact local emergency services or a crisis helpline.

Can parents join a child or teen session?

Yes, when appropriate. Some sessions are parent-focused; others may include the child/teen with guardian consent and counsellor guidance.

How do I get started?

Choose a category that fits your need, book a consultation, share basic details, and join your first live session from home.